Terms of service

Effective Date: June 25, 2026

Welcome to KellerMoore.com (the "Website"), operated by Keller Moore Enterprises LLC ("Company," "we," "our," or "us").

These Terms of Service ("Terms") govern your access to and use of KellerMoore.com, including any purchases made through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Company Information

Keller Moore Enterprises LLC
188 Front St. Suite 116-90
Franklin, Tennessee 37064
United States

Email: keller@kellermoore.com

2. Eligibility

By using this Website or placing an order, you represent that you are legally capable of entering into a binding agreement under applicable law.

3. Products

KellerMoore.com offers branded apparel and related merchandise.

Most products are made to order through a third-party fulfillment partner. Due to the manufacturing process, minor variations in color, print placement, sizing, or appearance may occur and are not considered defects.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

4. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Prices, product descriptions, promotions, and availability are subject to change without notice.

While we strive for accuracy, we reserve the right to correct pricing, typographical, or listing errors at any time. If an order is affected by an error, we may cancel the order and issue a full refund.

5. Orders

Placing an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:

Suspected fraud
Unauthorized or illegal activity
Product availability
Pricing or inventory errors
Violation of these Terms

If payment has already been collected for a canceled order, a full refund will be issued to the original payment method.

6. Payment

Payments are processed securely through trusted third-party payment providers.

We do not store your complete payment information.

7. Shipping

We currently ship to eligible destinations worldwide.

Orders are fulfilled by a third-party manufacturing and fulfillment partner. Production and shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

Shipping carriers
Customs inspections or import processing
Weather or natural disasters
Supply chain interruptions
Incorrect shipping information provided by the customer
Events beyond our reasonable control

Customers are responsible for providing accurate shipping information before placing an order.

If a package is marked Delivered by the shipping carrier but cannot be located, the customer must first contact the shipping carrier to initiate a trace or claim. While we will reasonably assist when possible, we are not responsible for carrier delivery issues after confirmed delivery.

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country.

In rare circumstances, products may become unavailable through our fulfillment partner after an order has been placed. If this occurs, we reserve the right to cancel the affected order and issue a full refund or, at our discretion, offer a comparable replacement product.

8. Returns & Refunds

Because our products are made to order, all sales are final except when an item:

Arrives damaged;
Arrives defective; or
Is incorrect due to our error.

If your order qualifies, you must contact us within 30 days of receiving your order by emailing keller@kellermoore.comwith your order number and clear photographs showing the issue.

If your claim is approved, we will provide a replacement or refund at our discretion.

We do not accept returns or exchanges for:

Incorrect size selected by the customer;
Buyer's remorse;
Change of mind;
Minor variations in color, print placement, or manufacturing consistent with the made-to-order process.

Please review product descriptions and sizing information carefully before placing your order.

9. Promotions

We may occasionally offer discount codes, promotions, giveaways, or limited-time offers.

We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice.

Discount codes may not be combined unless expressly stated.

Promotions have no cash value and may not be transferred or resold.

10. Intellectual Property

All content available on KellerMoore.com, including but not limited to:

Logos
Trademarks
Merchandise designs
Graphics
Artwork
Product images
Photographs
Videos
Written content
Website design
Keller Moore's name, image, likeness, and branding

is owned by or licensed to Keller Moore Enterprises LLC and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, publish, display, or commercially exploit any content from this Website without our prior written permission.

You may not use any content from this Website, including merchandise designs, artwork, photographs, videos, logos, or branding, for machine learning, artificial intelligence training, dataset creation, or automated content generation without our express written consent.

11. Acceptable Use

You agree not to:

Violate any applicable law;
Attempt unauthorized access to the Website or its systems;
Upload malicious software or harmful code;
Interfere with Website functionality;
Scrape or harvest Website content;
Misuse our intellectual property;
Engage in fraudulent transactions or payment disputes in bad faith.

12. Fraud & Chargebacks

We reserve the right to investigate suspected fraudulent transactions.

Fraudulent chargebacks or abuse of payment dispute processes may result in:

Cancellation of current or future orders;
Refusal of future service; and
Recovery of merchandise, shipping costs, legal fees, and any other damages available under applicable law.

13. Disclaimer

The Website and all products are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Keller Moore Enterprises LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted access to the Website or that the Website will be error-free or free of harmful components.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Keller Moore Enterprises LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:

Use of the Website;
Purchase or use of products;
Shipping delays;
Lost or delayed packages;
Loss of profits;
Business interruption; or
Data loss.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless Keller Moore Enterprises LLC, its owners, officers, employees, contractors, affiliates, licensors, and service providers from any claims, liabilities, damages, costs, or expenses arising out of your use of the Website or your violation of these Terms.

16. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including natural disasters, acts of government, labor disputes, pandemics, cyberattacks, power outages, carrier delays, supplier shortages, or other unforeseen events.

17. Privacy

Your use of the Website is also governed by our Privacy Policy.

18. Governing Law

These Terms shall be governed by the laws of the State of Tennessee, without regard to its conflict of law principles.

Any dispute arising from these Terms or the use of the Website shall be brought exclusively in the state or federal courts located in the State of Tennessee, and you consent to the jurisdiction of those courts.

19. Changes to These Terms

We may update these Terms from time to time. Updated versions become effective immediately upon posting to KellerMoore.com.

Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms constitute the entire agreement between you and Keller Moore Enterprises LLC regarding your use of the Website and supersede all prior agreements, communications, or understandings relating to the subject matter herein.